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Explanation of the email templates
Explanation of the email templates

What's in the email templates, and how to use them. And remember; you can edit them anytime :)

Updated over a week ago
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Different types of emails:

Welcome email: Invite your attendees for the first time to take action and select/request seats for the sessions. Our research and experience tells us it is essential to keep to this email as short as possible and make attendees eager to click on the hyperlink. For this email, the concept of "less is more" really applies. Try not to explain everything to the attendee - engage them and it will result in a higher seating ratio.

Tip: The best moment to sent this email is on Tuesday, Wednesday and Thursday morning, between 09:00 and 12:00 am. 

Seat confirmation (automated): This is an automated email that attendees will receive after selecting a seat. You canadjust the content to your communications style. Keep in mind, sometimes attendees can select multiple seats - it results with multiple confirmation emails which can be considered as spamming. It is possible to stop this emails. Ask your Krowden account manager to stop the confirmation emails. 

Login request (automated): Please do not change this email. It's an automated, login request reminder. 

Delete table (automated): It can happen that your session host cancels on you and you're left without a replacement. You have to cancel to whole session and inform attendees. When you delete a session with attendees - they will automatically get this email.

Reminder unseated: Sent to all attendees that received a welcome email but did not take an action yet. This is a really important email - keepp it short but emphasize the urgency to choose a session asap. You can sent multiple reminders before your events starts, it's up to you how many and when.

Final schedule: Sent to all the attendees with chosen sessions, including the table hosts. It contains their personal schedule and a link to add their sessions to a personal calendar. Another link is for atendees to inform you in case they can't make it to the event. It automatically deletes them from attended sessions. You can add practical information like parking, directions, etc.

Briefing host: Inform the host of the sessions, let them check who joined their session or ask to accept/decline requests. You can also send this email after the first welcome email meant for hosts to boost their sessions; read article how: http://support.networktables.com/emails-and-invites/let-hosts-share-their-sessions-on-social-media-and-boost-your-event

Connected (automated): It's a connection request email, sent after the connection request (attendee to attendee). An online business card will be shared, as described, and be visible in the email. This email can not be changed.

After connect: When your event is finished, it’s advised to sent out an "after connect" email to all seated attendees. It makes it possible to exchange an online business card and share on SM. You can measure who connected with who at your event and track this.

Connect request (automated): When an attendee would like the contact details of another attendee, an automated email will be sent to accept and share an online business card (as described in the After connect email).

Review: After the event, you can send out a review to your attendees.

Auto-Decline (automated): Automatic email, sent to an attendee after the session is full.

Date Requested attendee (automated): Similar to the seat confirmation email, sent when your event settings are set to "accept/decline". It is possible to turn this emails off. Ask your Krowden account manager.

Date Accepted (automated): Received when a host accepts the request made by the attendee.

Date Declined (automated): Received by an attendee, after being declined by the host. 

Hosts accept/decline: Same as the briefing host email but focused on "1on1 meetings" or "accept/decline" request of attendees. It is crucial that hosts accept/decline their requests asap, so attendees can request other hosts and know if they are accepted or not.

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