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Integration with Eventbrite
Eventbrite settings & back-end tips
Eventbrite settings & back-end tips

Automatically import attendees through the Eventbrite integration

Updated over a week ago

1. Collect A Unique Email Address For Each Ticket Holder

a. Go to your Eventbrite Control Panel => Manage => Order Form.
b. Under Collection type, select “Each Attendee” under every type of ticket.
c. Scroll down to “Information to collect” and set First Name, Last Name and Email Address to required (see image below)

2. Add Instructions to Inform your Attendees

a. Go to your Eventbrite Control Panel => Manage => Order Form (same page as for the previous step)
b. Go to “Registration Options” and include instructions for your attendees. This is a good place to mention whether you allow ticket transfers or not. Here are sample instructions for your attendees:

“If you’re purchasing two tickets (one for yourself and one for a colleague), enter your colleague’s email address for their ticket. After purchasing you can seat right away and your colleague will receive email instructions to login and seat their sessions. Each ticket holder must create their own profile.”

3. Enable Registration Transfers So Attendees Can Transfer a Ticket to a colleague

a. Go to your Eventbrite Control Panel => Manage => Order Form (same page as for the previous step).
b. At the bottom of the page, make sure “ALLOW ATTENDEES TO EDIT INFORMATION AFTER REGISTRATION” is turned on and click “Save.”

4. Go Live with Eventbrite and Connect to Krowden

a. Go to your Krowden Control Panel => Attendees
b. Click “Connect to Eventbrite” and select which event to import from Eventbrite.
c. Your ticket holders will now be listed automatically. Ticket holders will not receive emails until you are ready to go live (this means when you have all sessions ready in the Krowden system).

Discuss with your Krowden Account Manager if it is time to turn on auto-invite in Krowden.

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