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SMS Feature - send a text message to your participants
SMS Feature - send a text message to your participants

Gather your participants' phone numbers at the start of registration to minimize your no-show ratio and boost attendance

Updated over a week ago

The SMS feature is a "mirror" of an email functionality - it is based on attendee segments and specific templates. 

Want to activate the SMS feature? Please contact support@krowden.com

Note: It's an additional service on top of your package. The SMS messages' costs will be invoiced shortly after messages being sent.

1. Go to > SMS section 

2. Choose a recipient segment

3. Choose a template or click > "Create new template" to create a new SMS template 

4. Adjust the content if needed

5. Click > Preview sms and send > to send immediately or schedule the message for later

Why and to which segment should you send a SMS to your attendees?

  1. To all seated: The day of the event with their Final Schedule (used the most)

  2. To unseated: to remind them to pick a seat (before or at the event) (used the most)

  3. To 1-on-1 meeting attendees that did not show up on time (can be automated, don't hesitate to get in touch with support@krowden.com)

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